Cookie Policy

Last updated: December 14, 2025

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us enhance your experience on our site and deliver personalized content.

How We Use Cookies

Chai uses cookies for several purposes:

  • To remember your preferences and settings (e.g., dark mode)
  • To keep you logged in to your account
  • To remember items in your shopping cart
  • To understand how you interact with our website
  • To improve our services based on user behavior

Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cannot be disabled. They include session cookies for your shopping cart, authentication cookies, and security cookies.

Functional Cookies

Remember your preferences such as language, region, and display settings (like dark mode). These enhance your experience but are not strictly necessary.

Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous information. We use this data to improve our site and services.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements. These are only used with your explicit consent.

Cookie Details

Cookie NameTypeDurationPurpose
chai_sessionEssentialSessionUser authentication
chai_cartEssential7 daysShopping cart contents
color-modeFunctional1 yearTheme preference
_gaAnalytics2 yearsGoogle Analytics ID

Managing Cookies

You can control and manage cookies in several ways:

  • Browser settings: Most browsers allow you to view, manage, delete, and block cookies
  • Our cookie banner: When you first visit, you can choose which cookie categories to accept
  • Opt-out links: For analytics and marketing cookies, you can use opt-out tools provided by the services

Note: Blocking essential cookies may affect the functionality of our website, including your ability to log in or complete purchases.

Third-Party Cookies

Some cookies on our site are set by third-party services. These include payment processors for secure transactions and analytics providers. We carefully select our partners to ensure they comply with applicable privacy laws. Third-party cookies are governed by the respective privacy policies of those services.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our use of cookies, please contact us or email us at privacy@chai.store.